Orions Management Group, LLC Debt Collection Complaint

Orions Management Group, LLC Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Threatened to take legal action Ohio

I have received - harassing voice mails and have spoken with - people from the Orions Management Group that have oppressed and harassed with threatening remarks.The very first voice mail I received was on -/-/2015 - from a man named - who stated that he would be in the office for 3 hours and I had to give him a call immediately in regards to time sensitive paperwork. The 2nd voice mail I received was on -/-/2015 - from a man named - - who stated that, at this point, if he did n't hear back from me by - that day that he would go further with scheduling someone out there and that I would have to retain council. Both of these initial contacts were within 17hours of each other. Having received both of these voice mails, I have never been in contact with this group of people before. I 've never received any paperwork in the mail nor have I been available to speak with them the 2 times that they have called within my working hours.


The first number I called was - and spoke with - who answered phone as " This is -. '' I then told him I was returning their calls to get some more information on why I have been contacted. He then transferred the call to - - - then stated " Yeah,. We have been trying to get a hold of you to see if you will be taking care of this balance of x amount of dollars that has went without payment for a year and a half. Seeing if you want to finally take care of this payment or not. '' I then asked him how does he know if he is talking to the right person if he never verified who I am. He then aggressively stated " I did. I asked you if your name was " my name '' and you said yes. '' I said no you did not ask me that. He said " Oh. These are the games you want to play. That 's fine. '' he then proceeded to threaten garnishment and would have someone come knocking on my door to hand me a piece of paper for judgment. I then asked for a supervisor. He denied me access to a supervisor. And he then hung up. I then called back to the same number as referenced above. - answered the same way as referenced above. I then stated " I want to speak to a supervisor. '' He asked " Who 's calling. '' I said " that is irrelevant. I want to speak with a supervisor. '' He told me " I did not have the right to speak with a supervisor if I did not tell him who I was. '' he then hung up. I therefore called the main office number which is -. An unidentified person answered the phone. I stated I would like to speak to a supervisor and he claimed that he was. I then asked if it was the company 's policy to deny anyone to speak to a supervisor. He stated that it is not his company 's policy and asked for my information to pull up my file. He then stated that I was in the wrong department and that he would transfer me to the correct one. I was then transferred - - who stated he was the supervisor there. I asked him if it was the company 's policy to deny anyone to speak to a supervisor. He then proceeded to say that it is not their company policy but if someone is rude and belligerent then they will not talk with them or a supervisor and the employees will hang up on them. He stated that it was noted on my account that I was rude and screaming. Which was the exact opposite. He then tried to rectify the situation by informing me that he was making a recommendation on my account to submit my account for judgment if I can not make payments. He told me I had til - to contact him to discuss future payments. I politely ended the call. The accusations from this company in regards to me being rude, screaming and belligerent are completely inaccurate and false. I