Community Choice Financial, Inc. Debt Collection Complaint

Communication tactics frequent or repeated calls

Community Choice Financial, Inc. Debt collection department,

I do not know Communication tactics Frequent or repeated calls Ohio

Check Smart has called me multiple times to remind me about a payment due on -/-/15. I made a verbal agreement that I would make a payment and one more on the date above. I was told that I would not receive anymore calls from them unless I broke the agreement which I have not. I feel I am being harassed by this company and I am getting annoyed.

Community Choice Financial, Inc. customer in Ohio
Dec 14, 2015

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Community Choice Financial, Inc.Complaint HistoryComplaints9/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/201512/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Community Choice Financial, Inc.Communication tactics9.1%74.0%1.3%15.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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