TransUnion Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

TransUnion Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Pennsylvania

I simply requested the reason why my score dropped from - to -. I was informed this information was not available.

TransUnion customer in Pennsylvania
Dec 12, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with explanation

Consumer disputes how TransUnion handled their complaint

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How TransUnion handles Credit reporting company's investigation complaints

Created with Highcharts 4.2.3TransUnionComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20160255075100125Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TransUnionCredit reporting company's investigation75.3%0.1%22.9%1.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit reporting company's investigation25.8%0.5%0.2%71.4%2.2%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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