PNC Bank Consumer Loan Complaint

Installment loan Managing the loan or lease

PNC Bank Consumer Loan department,

Installment loan Managing the loan or lease Ohio

My line of credit was called before term was up. Payment in full was demanded. I requested options. After 60 days I received a call offering a modification only to find the account was being reported delinquent on my credit. I never received bill or delinquency notification. When I logged into my account online it does not show delinquent either.

PNC Bank customer in Ohio
Dec 09, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed

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How PNC Bank handles Managing the loan or lease complaints

Created with Highcharts 4.2.3PNC BankComplaint HistoryComplaints3/20124/20125/20126/20128/20129/201210/201212/20121/20133/20134/20135/20136/20137/20138/20139/201312/20132/20143/20144/20145/20146/20147/20148/20149/201410/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC BankManaging the loan or lease6.3%73.7%2.1%5.3%1.1%6.3%5.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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