Seterus Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Seterus Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Oregon

Sent my payments back and said could n't locate account. Its the same account I 've always used. Charged me late fee and ruined my credit report so I can ' refinance. They said they would remove late fee but ca n't fix my credit raiting.

Seterus customer in Oregon
Dec 09, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

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