Credit Acceptance Corporation Debt Collection Complaint

Auto Cont'd attempts collect debt not owed debt was paid

Credit Acceptance Corporation Debt collection department,

Cont'd attempts collect debt not owed Debt was paid Louisiana

I settled an auto repossession debt from 2010 ( i gave the car back because it stopped working because it was a flood damaged vehicle from Hurricane - ). I paid the settlement amount to Credit Acceptance and they acknowledged receipt, and that the debt has been settled. The problem is I am trying to purchase a home and I need to have my credit report updated ASAP to reflect this information and Credit Accept refuses to release the information to - -. Despite the fact that I have authorized them to release the information. Every time - calls them they refuse to release the info and I am told by the credit report people that Credit Accept is refusing to respond to electronic requests to update the information. This does not seem fair especially in light of the fact that the automobile was defective in the first place, and they said they would accept the car back to satisfy the debt ( but then they wound up putting a collection on my credit report ). When i call Credit Acceptance to complain they say they will cooperate with -, but when - calls they refuse to cooperate. I feel that Credit Acceptance is acting in bad faith.

Credit Acceptance Corporation customer in Louisiana
Dec 09, 2015

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

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