The Huntington National Bank Bank Account Or Service Complaint

Savings account Deposits and withdrawals

The Huntington National Bank Bank account or service department,

Savings account Deposits and withdrawals Ohio

My Daughter posted her prom dress online to - for sale. She received a response from - -. He told my daughter through a text that he would be leaving town for a business trip and that his business partner would send her a check via mail. She received the Check on -/-/15. - sent a text claiming that their was an error made that his business partner sent the wrong amount. The check was in the amount of $1800.00 and should have been in the amount of $660.00. - asked my daughter to keep the amount owed to her and send back the remainder through - -. My daughter asked me to deposit the check into my savings account. I then took her to Huntington Bank where she signed over the check to me. I deposited a - cashier check into my savings account in the amount of $1800.00. - responded once the check clears to send back the remainder amount. On -/-/15 I went back to the bank to see if the check had cleared, I was advised that it was. I withdrew the overpayment in the amount of $1200.00 which left a balance in my account of


sent through a money gram. My daughter worked that day so she had me go to - and purchase a money gram and send it. On -/-/15 I received a text alert from Huntington Bank concerning my account. The text stated a $10.00 returned deposit fee. I then went to Huntington Bank located - - - , - Ohio ( inside - - ). I spoke with the Assistant Manager - to inquire about the text alert. He explained to me that the check came back as a fraudulent check. - said that the check went through several security measures after clearing my account before the bank realized it was not an authorized - check. - stated that the checks appearance looked authentic to the point it fooled the bank. This check had bank security codes, a water mark and even the colored bar. At this time I was n't sure of all that just took place due to shock. - suggested that we call and make a police report. I called the local - Police Department. Officer - arrived and took both mine and - 's statement. - made bank security aware of the situation by filing a complaint so an investigation would take place. I received many text alerts stating that each of my accounts were over withdrawn with a negative balance, which caused multiple overdraft fees. Not only was my personal account and funds effected but my - year old daughters accounts were effected as well. I made several trips to the bank and made many phone calls to speak with the manager to have this resolved. I was informed that he was busy and would return my call. I never received a return call from anyone. I was also told someone from security would call, they never did. After the Banks review - called to confirm that the bank did not find me in favor and are holding me responsible for all monies and fees. He also explained that the bank would agree to let me make payment arrangements to clear the account. I replied that I felt they were treating me as if I was the criminal. He told me to imagine if the criminal was caught and possibly prosecuted that he more then likely would not be able to pay the bank back and someone has to be held responsible. He said because this is your account you would be responsible for the banks money. He then threatened if I did not take care of the account that my name will be put on a list of writing bad checks and I will never be able to bank with any banks. While the investigation with the police is still on going I am the victim, I was robbed, I am still acquiring multiple fees, and left without resolution from the bank.

The Huntington National Bank customer in Ohio
Dec 08, 2015

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with monetary relief

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