BMO Harris Credit Card Complaint

Closing/Cancelling account

BMO Harris Credit card department,

Closing/Cancelling account Florida

I had a company credit issued to me and the company closed the credit card in - 2014, however the credit card continued to charge me a fee for a service from another company that I had already closed, without informing me of this going on. The card had been closed and expired and the credit card still let the charges accumulate. They also went to an electronic notification and I was never notified of any of this until I received a collections letter over a year later about charges and they were sending me to collections. The credit card let a company charge a closed account for over a year and never informed me of this, and the company charging against the credit card has not provided any service to me since - of 2014, when I closed the account.

BMO Harris customer in Florida
Dec 07, 2015

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

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