Synchrony Bank Consumer Loan Complaint

Synchrony Bank Consumer Loan department,

Installment loan Managing the loan or lease Ohio

-, SYNCHRONY, AND - On - -, 2015 I won the auction on -, Item No. -. I tried to complete the purchase using my PayPal Smart Connect credit line. I was given the choice ofusing my checking account, - credit or my - - but not PayPal Smart Connect. My PayPalSmart Connect had a credit line available of over $1600.00 which was more than I even needed tocomplete this purchase. When I tried the PayPal credit, thinking maybe this included PayPal Smart Connect, I received amessage which I will paraphrase : " This can not be used for this transaction at this time. '' Confused and aggravated, I contacted -. To my amazement, their customer servicerepresentatives could not explain why I was being denied credit from PayPal Smart Connect. I wasembarrassed and contacted the seller who was legitimately aggravated.


listed item. - and credit cards are accepted and listed and PayPal Smart Connect is not. In further research I decided to email a number of sellers and asked if they accepted PayPal Smart Connect. Of about - only - said they would accept PayPal Smart Connect and approximately - said they had no clue what PayPal Smart Connect was. - said they would look into whether or not they could set up or they would get an answer for me. Those - never responded. I decided to file a complaint against -. The complaints were filed with the Ohio Attorney General ( - ), Consumer Financial Protection Bureau ( - ) and the California Attorney General which so far has not responded. After the complaints were acknowledged on - -, 2015 it was interesting to note that I was finally able to put through the payment for the watch on - -. On - - I received a message and letter from -. The letter noted that the payment was put through and that - is not at fault. - then advised that Synchrony Bank is the company that holds the PayPal Smart Connect lines of credit. The letter infuriated me but caused me to decide to send - separate complaints naming -, -, and Synchrony Bank. Each of the complaints are being sent to the Ohio Attorney General and the Consumer Financial Protection Bureau. The complaints name -, who should note which sellers accept PayPal Smart Connect ; - which fails to have revealed that the credit line is limited to sellers who actually accept PayPal Smart Connect. In addition, - never notified me that PayPal Smart Connect accounts owned by Synchrony Bank and they also failed to have a staff knowledgeable in the products they manage. I finally learned of Synchrony Bank only after receiving the letter of - -, 2015, a copy of which I have attached. Imagine the frustrations of sellers and buyers alike when a sale does not go through even though the buyer is told they have sufficient credit lines according to -. ( Please see the attached blogs. ) I personally had to pass on - watches being sold for about 10 % of their value. Each watch had a sales price of $490.00. Since they had proper documentation I could have sold them at a minimum of - times the purchase price and made a good profit.