Advance America, Cash Advance Centers, Inc. Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

Advance America, Cash Advance Centers, Inc. Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Tennessee

I contacted the lender at Advance America and let her know about my financial hardship situation. She processed the court papers and had a third party call my uncle and my friend about getting the papers processed. I have stayed in contact with them about my loans. I keep getting harassing phone calls from them more than one a month. my uncle, mom and friend recieve phone calls from a third party in Texas for Advance America.

Advance America, Cash Advance Centers, Inc. customer in Tennessee
Dec 03, 2015

* Source: CFPB Complaint Database

Advance America, Cash Advance Centers, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Advance America, Cash Advance Centers, Inc.Complaint HistoryComplaints2/20144/20145/20147/20149/201411/20142/20153/20154/20155/201512/20155/20167/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Advance America, Cash Advance Centers, Inc.Charged fees or interest I didn't expect90.0%10.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect5.7%4.1%2.5%5.2%82.2%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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