Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Other mortgage Loan modification,collection,foreclosure Idaho

Approximately -, 2015 paperwork was filed with NationStar Mortgage for a loan modification. NationStar informed the modification was not received so the paperwork was sent again. Again it was apparently not received. - of 2015 I - - of - - was hired to sell the property prior to Foreclosure Auction. - investors discussed an offer of $100000.00. An offer was then submitted and accepted for $110000.00. According to the original payoff information provided by NationStar that would cover the - & - mortgage. - -, 2015, current payoff information was obtained by - - as closing on the sale was set for - -, 2015. At this time it was discovered that there was not enough funds to cover the sale. A short sale process was initiated. Information was sent to NationStar a - time and also uploaded through the " - - ''. This was approximately - -, 2015.


Property is set for Foreclosure Auction - -, 2015 and NationStar is neglecting to proceed in completing the short sale request to complete the sale and remove the auction Status. This is email sent today by - - to Asset Manager, Supervisor and " ManagerNSProcessing '' through -. " My client and I would like to know who to file a complaint with regarding these loans and the status. - - has sent in paperwork twice for a loan modification which NationStar told her were not in the system. - - I began the process of short sale on the property and we have been in constant communication since. - - is our - -, he is who I have been working with. Last week I asked about progress on the loan, - - stated he would send a request for the -, it was not on file yet. I just got of the phone with Rep who says request was sent yesterday! My client spoke to someone this morning referring her to a - - and was informed we are handling the process incorrectly and I should have spoken to a manager and provided - and much more. All of this has been provided through - and much more. Foreclosure auction is set for - - for at $75000.00, we have an offer and buyers waiting to complete sale at $110000.00. ''