Capital One Bank Account Or Service Complaint

Capital One Bank account or service department,

Other bank product/service Using a debit or ATM card California

I was - a new CapitolOne Debit -. It came right thru my mail slot. I called CapitolOne, spent hours being routed to various departments and on hold, trying to get them to turn off the card. They were less than helpful. They would not tell me how the card came to be. My - credit reports are locked, as is my checking profile, so no new cards should ever be issued on my account.