Ditech Financial LLC Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Ditech Financial LLC Mortgage department,

FHA mortgage Application, originator, mortgage broker South Carolina

Greentree offered to refinance my existing mortgage. I agreed and we refinanced. Come to find out that the Mortgage company used the entire tax map # of - acreas instead of the - acreas and the house that was on the mortgage they were replacing. I notified them numberous times and they finally requested in writing on the - of -. I faxed all documents over and was told I would have a response in 30 days. I have called since and all they can tell me is that they have handed it over to outside council and can not give me a time frame for the release. I have part of this property sold and can not close because they will not forward the release or the affidavit for correction as stated. This has now been 75 days and there only response is its out of our hands.

Ditech Financial LLC customer in South Carolina
Dec 01, 2015

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
In progress

Created with Highcharts 4.2.3Ditech Financial LLCComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20152/20164/20167/201611/20162/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ditech Financial LLCApplication, originator, mortgage broker1.2%86.8%0.8%2.5%0.4%3.7%4.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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