Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease managing the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease Pennsylvania

I - - am a man and am currently engaged in a contract with ALLY .On -/-/15 I made the payment requested by Ally VIN : - Most Recent Payment : $ -Received : -/-/2015. I was told this was the payment due with no explanation why .I assumed it was an voluntary corrective action because on the " enforcement '' action against them earlier.then I rec 'd this notification Next Payment : $ -I contacted ally who said that the payment for -/-/15 was so much less because I had overpaid. they said that the overage went to the principle .I told them the payments made in the past were including the late fee 's ..then I rec 'd this notification Next Payment : $ -Due On : -/-/2015 Past Due Amount : $440.00 Due On : -/-/2015Additional Charges : $ -notice the difference between - and the " additional charges " of -. there were no " additional '' charges prior to -/-/-. I believe these charges are retribution against me for having the " gall '' to question them. also because I stand to benefit from the enforcement action against them. notice in the payment history there are no '' other '' charges. I feel that this documentation proves that Ally has not dealt with me in good faith, that they have caused me damage due to their continuing discriminatory practices. I claim discrimination against me based on my race.

Ally Financial Inc. customer in Pennsylvania
Nov 30, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
In progress

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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