EverBank Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

EverBank Mortgage department,

Other mortgage Loan servicing, payments, escrow account Nevada

i had lost my job and was trying to modify my mortgage loan. i had requested and filed my paper work to my mortgage company and month after month they said they did n't get my paper work so i had to start the process over, while going threw a modification ever home wont except any payments so i was falling behind on my payments.after about 2 years i figured out that they was n't going to help me they just wanted me to lose my house. i looked for help with fannie mae where they did help me keep my home. my problem now is i have many late payments on my credit report and would like to see them gone is there something i can do

EverBank customer in Nevada
Nov 29, 2015

* Source: CFPB Complaint Database

EverBank response to complaint:
Closed with explanation

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