EverBank Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

EverBank Mortgage department,

Other mortgage Loan servicing, payments, escrow account Nevada

i had lost my job and was trying to modify my mortgage loan. i had requested and filed my paper work to my mortgage company and month after month they said they did n't get my paper work so i had to start the process over, while going threw a modification ever home wont except any payments so i was falling behind on my payments.after about 2 years i figured out that they was n't going to help me they just wanted me to lose my house. i looked for help with fannie mae where they did help me keep my home. my problem now is i have many late payments on my credit report and would like to see them gone is there something i can do

EverBank customer in Nevada
Nov 29, 2015

* Source: CFPB Complaint Database

EverBank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3EverBankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/20152/20164/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EverBankLoan servicing, payments, escrow account0.4%90.2%1.6%0.8%7.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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