BB&T Financial Bank Account Or Service Complaint

Checking account Using a debit or ATM card

BB&T Financial Bank account or service department,

Checking account Using a debit or ATM card Georgia

Deposited - $ into an ATM, it spit back - $ the machine then ended the transaction with no credit to my account. Contacted bank ( BBT ) they started a review and then credited my account - $ shorting me - $

BB&T Financial customer in Georgia
Nov 28, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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How BB&T Financial handles Using a debit or ATM card complaints

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints6/20128/20129/201210/201212/20121/20132/20134/20135/20136/20137/20138/20139/201310/201311/201312/20132/20144/20145/20146/20147/20148/201410/201411/201412/20141/20153/20155/20157/20158/20159/201510/201511/201512/20151/20163/20164/20165/20167/20168/20169/201610/201611/201612/20161/20173/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialUsing a debit or ATM card96.9%3.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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