Discover Credit Card Complaint

Late fee

Discover Credit card department,

Late fee Ohio

Discover Card customer since 1995, I closed account in - 2015 and was reported late on Bureau in - - dropped Credit Score from - to -. Only used car for - and as agreed upon by Discover Card was never paid 30 days late. $50.00 payment made religiously through - Bill Pay. Discover changed payment DUE DATE from the - of each month to the - ironic as my payment was received by Discover anywhere between the - and - of the month because I get paid twice a month and paid the $50.00 payment again, through bill pay. Discover knowingly changed the date simply for the Purpose of PREDATORY FEEING! The account never had a balance higher than $500.00 and given the $50.00 payment was 10 % or greater ( based on Balance ) Discover Representative, - - offered to refund - $35.00 for a total of $100.00 ( again Fee was charge because payment was received 2 days after the new - due date and before my original due date of the -. These - fees changed the minimum payment and caused the wrongful posting of the account 30 days, Discovered Representative - -, gain would not reage my account but offered to refund fees. He also acknowledged that Discover never reached out to me other than through the normal statement. I simply want my account reaged and to remove the only blemish on my otherwise pristine Credit Rating. This was caused by the DUE DATE CHANGE initiated by Discover in an effort to simply generate fee income.

Discover customer in Ohio
Nov 27, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
In progress

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Contact Discover

https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
Discover
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