SunTrust Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

SunTrust Bank Bank account or service department,

Checking account Account opening, closing, or management Tennessee

Sun Trust Bank has been charging my account for seven years - dollars ( - $ ) every month for not having - - as a balance. I would never have agreed to that as I sold my home in 2008, and worked through most of my savings, when I moved from - to -. I have not had - - more than two or three months of that whole time.. and want the bank to return that fee for using their bank .... as it adds up to about a - over five or more years. I told their bank to stop sending me paper statements, and I would l look online and never saw the fee online.. soo when I saw it the other day, and asked they told me that was the reason that I explained above. I think they had added it when I first deposited the amount from the sell of my home? I think if they see a customer has for years? Or months? have not ever had a - - dollar balance, and they keep charging that, it is unconscionable. I do plan to hopefully sell some property in the future, and if I do, i will not deposit that money in this bank, due to the loss of any trust that they watch out for their customers.

SunTrust Bank customer in Tennessee
Nov 24, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
In progress

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