PennyMac Loan Services, LLC Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

PennyMac Loan Services, LLC Mortgage department,

VA mortgage Loan servicing, payments, escrow account Washington

My mortgage debt collector, PennyMac, recently sent me my Escrow account projection report for 2016. PennyMac had added another column of " Required Escrow Account Balance '' numbers which reflected another $650.00 over and above the required and lawful planned event that has taken place in the past. When the homeowner reads the projection, you feel that you are now required to start doing this ...., and you do n't! The Escrow has already been planned properly for the upcoming taxes and insurance and is buffered correctly for a - balance -/-/2016. I can see that a homeowner would feel pressured and obligated to start paying this exorbinate amount and/or posssibly NOT be able to pay the increase and lose their home because of their ignorance of the actual requirements. I contacted PennyMac about this and after a 10 min conversation, they graciously " waived '' the required column on the projection sheet. Only, I feel because I called and noted the already proper Escrow that was in place. This is a dangerous practice by the debt collector PennyMac and needs to be stopped.

PennyMac Loan Services, LLC customer in Washington
Nov 24, 2015

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with explanation

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