Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt resulted from identity theft

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt resulted from identity theft Florida

- - was paid off & closed, subsequent fraudulent charge for an online subscription - I did n't detect it for a few months or so. Contacted -, but they did n't act. Eventually was charged off -/-/-, and I sent a letter stating that I was not responsible for the debt to one collection agency -/-/-, and a copy of that letter to the current collection agency about a year ago. Still, they call me several times a week, usually weekend days @ -., so I have to unplug my phone to sleep.

Portfolio Recovery Associates, Inc. customer in Florida
Nov 24, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Cont'd attempts collect debt not owed52.8%0.1%47.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
Help@portfoliorecovery.com
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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