Quicken Loans Mortgage Complaint

Other mortgage Credit decision / Underwriting

Quicken Loans Mortgage department,

Other mortgage Credit decision / Underwriting California

I HAVE APPLIED FOR A PRE- APPROVAL LETTER AND WAS AWARDED THE AMOUNT I ASKED FOR, BUT I HAVE NOT USED MY LOAN YET, SOMEONE STOLE MY LOAN AND PURCHASED A HOME WITHOUT MY PERMISSION OR CONSENT. THEY USED MY CREDIT TO PURCHASE A HOME, AND THERE IS A MORTGAGE THAT SHOWS ON MY CREDIT REPORT, HOW CAN I REMOVE TI AND WHERE IS THIS HOME SO I CAN REPORT IT TO MORTGAGE FRAUD? THERE IS NO SHARED CREDIT ACCOUNTS.

Quicken Loans customer in California
Nov 24, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

Company profile

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How Quicken Loans handles Credit decision / Underwriting complaints

Created with Highcharts 4.2.3Quicken LoansComplaint HistoryComplaints1/20124/20127/20129/201210/201211/201212/20122/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20145/20148/20149/201410/201412/20141/20152/20153/20154/20155/20156/20158/20159/201510/201511/20152/20163/20164/20165/20166/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Quicken LoansCredit decision / Underwriting1.3%91.1%2.5%1.3%2.5%1.3%ClosedClosed with explanationClosed with monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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