Fay Servicing, LLC Mortgage Complaint

Fay Servicing, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida

My Mortgage was sold to fay services from - bankThey have had it messed up from day one first the did not have my escrow payment info said they did not get it from -then they said my payment was late in the amount of - dollars not - and i owed - of those payment ( wrong again ) I sent them - payment for correct amount girl gave me but she says she can not post until escrow is straighten out that she admitted they have - upThis is going on two weeks now and i am not getting phone calls returned have requested a Supervisor to call me but no action on there partI am in the middle of a refi with another property and am going to lose my refi if i do not show my payment paid in full they refuse to do this return calls because you always get a recording when you do get thru every one is to busy to talk to youI have never dealt with a company this bad in my life0 cutomer serviceMy Credit is getting ding aswellPlease help mealso sending this to my congressman