PNC Bank Bank Account Or Service Complaint

PNC Bank Bank account or service department,

Checking account Deposits and withdrawals Texas

PNC Bank is refusing to communicate with me or have a customer service supervisor return my phone calls in regards to their loss of my $1000.00 wire transfer. I was told 3 days in a row that " someone would get back to me. '' Nobody has called, and my money is still missing. Nobody is investigating this. And they intend to charge insufficient fund fees when I have proof that I deposited the money into my account.