Caliber Home Loans, Inc Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Caliber Home Loans, Inc Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

Mortgage company has out right lied about numerous issues. They have received modification papers through the USPS 4 times and signed for them, but still say they have not received them. They have told me my home was worth - and I listed it for - last week. They told me that the county told them to tear down - decks and a front entrance covered stoop, but I have an official - document which says they never even spoke with anyone concerning my property. The decks and the stoop have been estimated at over - to be replaced. This non-justified removal of these items have devalued my property extensively. The contractor that was hired called - has no license nor insurance to do work in - and no permits were issued for the work. While on my roof, - of the workers drove a - '' diameter concrete anchor through a roof valley which caused a huge leak. The leak poured so hard into my newly built master suite that it went right through the new Pergo wood floor, the sub-flooring ( - layers ) and poured directly onto a support pier underneath the addition and caused sagging. This


a new modification package. Caliber claimed they would send - out within 7-10 business days yet none were received. I went to the mail today on - and received a foreclosure notice to be held on - giving me little time to correct this. We were also told on the same phone call with Caliber that I qualified for a Deed In Lieu along with a short ale option, but as of today - Caliber claims this option is n't open. I was with - - with the - Department - - on - and she listened to an over 40 minute phone call with me asking for documentation carried over from the previous weeks requests from Caliber concerning the company that did the work at my home tearing off the decks and stoop and also replacing the decks with stairs which none would pass any - or state codes by more than - different reasons. While on the phone the representative - - witnessed lies from the Caliber contact when I called out that I was just told - different reasons for me not being able to get my requested information concerning the contractor who destroyed tens of thousands of value off my property. She explained that the - would act upon this situation and is awaiting a full complaint which I am almost complete with now. I called Caliber today - and was told I did not qualify for a Deed In Lieu today. I have been lied to so often it makes my head spin. Caliber is practicing unfair and illegal activities on my home and property and should be held liable for any and all of it 's illegal practices. I have owned my home since the very beginning of it being built -/-/-. I built - additions doubling the square footage and also built a custom full electric/plumbing detached shop. It 's on the lake with - ' of lakefront property with a dock for boats. I made insurance claims regarding theft of my personal property with was cosigned by myself under the quote that the funds would be released after I signed the checks. Caliber has since kept the checks saying it was a matter of " symantics '' on whose money that the insurance checks were to be kept. I 'm truly in awe that such crimes can be committed by a business and brushed under the carpet while in front of so many eyes. I do not understand why a hard working - man who has worked hard for over 22 years investing thousands into his home can be taken advantage of like this

Caliber Home Loans, Inc customer in California
Nov 20, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

Consumer disputes how Caliber Home Loans, Inc handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more