Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
SunTrust Bank Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Virginia
Mortgage Payment was taken from the checking account account, but not applied to the Mortgage account. Further, credit rating agencies were informed that my account was delinquent, which resulted in credit being adversely affected. Thereafter business loans could not be obtained.
SunTrust Bank customer in Virginia
Nov 19, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with non-monetary relief
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