RBS Citizens Bank Account Or Service Complaint

RBS Citizens Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

Citizens Bank : I opted in to recieve overdraft protection from the bank and within a week I called in and opted out of the protection. After opting out They allowed a preauthorized purchase that i did not have enough funds to cover in my checking and took the funds from my savings account to cover it. This wiped out my checking account and - more purchases were allowed also being taken from savings account. i was charged the overdraft protection fee $6.00. on the first -, on the last charge they allowed, i was charged an unprotected $35.00 charge. Though I opted out they allowed the preauthorized charge even though there were insufficient funds. This all takes place in less than a months time.