Amex Credit Card Complaint

APR or interest rate

Amex Credit card department,

APR or interest rate California

I was two days late paying my American Express card bill. They charged me a late fee of $27.00 plus interest of $86.00. That much I can accept. However, I paid the next statement on time, and they charged me an additional $90.00. They call this " trailing interest '' and say this is in their cardholder agreement. $200.00 for being two days late seems excessive. I feel cheated, especially since my payment record has been otherwise perfect since 1999. My FICO score is more than -.

Amex customer in California
Nov 18, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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