Encore Capital Group Debt Collection Complaint

Credit card Communication tactics called outside of 8am-9pm

Encore Capital Group Debt collection department,

Credit card Communication tactics Called outside of 8am-9pm Nebraska

Multiple violations of the TITLE VIII - DEBT COLLECTION PRACTICES espespecially sections 805, 806, 808 and 816.

Encore Capital Group customer in Nebraska
Nov 15, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with non-monetary relief

Company profile

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How Encore Capital Group handles Communication tactics complaints

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupCommunication tactics46.2%0.1%53.2%0.4%0.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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