PennyMac Loan Services, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

PennyMac Loan Services, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Washington

Penny Mac consistently misapplies my payments. I generally pay more than the minimum. They apply it all to principal, add late fees, call me for payment, when the full amount+ is always sent in WAY before the due date. Then I have to spend too much time on the phone getting fees reversed and explaining to them how to apply the payment correctly. If it didn ; t cost me money, I would switch companies in a heartbeat.

PennyMac Loan Services, LLC customer in Washington
Nov 14, 2015

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with non-monetary relief

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