Caliber Home Loans, Inc Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Caliber Home Loans, Inc Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

I had recently put in a complaint via your website because of some injustices that I feel had been going with my loan servicer, Caliber Home Loans. Previously my file was not being reviewed properly or was getting dropped out of review because Caliber claimed that I was not sending in documents, when in fact I had been. In addition, Caliber has been running a duel process of having my file in review along with active foreclosure sale dates, which I have been told in California is not legal to do. I recently was declined again -/-/-, due to low income, so I resent a new application showing over a 40 % increase in income ( I am self employed so my income can increase significantly ) -/-/- and last week I was told that my sale date was on hold and that my file was in review. Today, -/-/15, I call for another update and have been told that my file was declined on -/-/15, only - days after I emailed my documents and that my sale date is now on for -/-/15. I spoke to the rep and they told me that they used an income of over $7400.00 against only $5500.00 in debts. How is it that my debts are excessive if this is the case. I have also expressed that I am willing to take a higher payment than my previous payment because I just want to get back on track. I do not have enough to bring my loan current and I keep getting told that they can not modify my loan because I already have 2 %.

Caliber Home Loans, Inc customer in California
Nov 12, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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