TD Bank Credit Card Complaint

TD Bank Credit card department,

Rewards Maryland

I received an offer by mail from TD Bank to open a credit card account. They promised a cash reward of $200.00 if I spent $500.00 using the credit card within 90 days of account opening. I applied for the credit card on - -, 2015 by mail, and spent over $500.00 by - -. Their rules for the program promise to pay the bonus within 6-8 weeks after the eligibility criteria are met. I have still not received the bonus even though it is now more than 15 weeks since I met the eligibility criteria. I called TD Bank on - -. They insisted that I FA- them a copy of the offer I received, which I did. I called again yesterday. They told me that the reward would be posted to my account by today. It has still not been posted. They continued their runaround today by telling me they mailed my FA- to " corporate '' and were still " investigating ''. The agent offered to let me speak to a supervisor, and then kept me on hold for over - minutes without a supervisor coming on line.