Navient Debt Collection Complaint

Communication tactics frequent or repeated calls

Navient Debt collection department,

I do not know Communication tactics Frequent or repeated calls Florida

I asked for them to stop calling and put me on the do not call list because i am not the person they need to contact. The person on the phone became rude and hung up on me. Dhe attempted to intimidate me.

Navient customer in Florida
Nov 12, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20151/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientCommunication tactics80.2%2.4%17.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
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