Santander Consumer USA Consumer Loan Complaint

Vehicle loan Taking out the loan or lease taking out the loan or lease

Santander Consumer USA Consumer Loan department,

Vehicle loan Taking out the loan or lease Taking out the loan or lease California

On -/-/- my son went to - and traded in his - - -, and was financed a - - -, they over charged him and his interest rate was 25 %. I thought that was way too high and illegal. His car note is $430.00 monthly. He ca n't get out of this car because everyone is telling him he is upside down, now this is why I am contacting you because of the issues we are having with this car, and we also tried to refinance, but our credit union will not do it. I feel that - seen my son as a young - year old coming in there and they went to work on him, they gave him a high interest rate, and now he is stuck with high monthly payments for the next 72 months. Please help my son with whatever can be done. I do n't feel good about this at all, I really think - just was looking for a commission and not helping him at all, nor was they at all in his best interest. He is a first time buyer ( being finance ) his credit is good.

Santander Consumer USA customer in California
Nov 10, 2015

* Source: CFPB Complaint Database

Santander Consumer USA response to complaint:
Closed with explanation

Consumer disputes how Santander Consumer USA handled their complaint

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Contact Santander Consumer USA

https://www.santanderconsumerusa.com/
(888) 222-4227
https://www.santanderconsumerusa.com/customers/con
P.O. Box 961245
Fort Worth TX 76161
Santander Consumer USA
Santander Consumer USA

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