Navient Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Navient Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments Tennessee

I am an alumnus of - University as of -/-/-. During my collegiate career, I struck hardship and had to result to borrowing from private loan lenders to pay for my education. Now, less than a year after graduation, I am in the repayment process. The bulk of my private student loans come from Navient and - -. Navient has been unable to assist my cosigner and myself in being placed on an affordable repayment plan. With a monthly payment of $830.00 from Navient alone we are unable to fulfill the payments. I recently ( -/-/- ) spoke with several Navient representatives, including management, to lower my monthly payment with no positive outcome. I understand that federal student loans have many more repayment options than private lenders ; however, there needs to be some cooperation in the repayment process. It 's extremely hard to begin or elevate a career when you are in so much debt that it is crippling to your ability to grow financially.

Navient customer in Tennessee
Nov 03, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/2016020406080100Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientCan't repay my loan85.5%9.5%4.2%0.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.4%88.5%4.8%5.2%1.1%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
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