U.S. Bancorp Prepaid Card Complaint

U.S. Bancorp Prepaid card department,

Gift or merchant card Michigan

I had earned a visa rewards card from a credit card I have. The rewards card was issued for $50.00. When I called to activate the card, they advised that the cards value was now $47.00. I tried to used the card at a restaurant and it was denied. I contacted the credit card who issued the visa rewards card and they had no clue as to why it was denied. I then was shopping and decided to try using the card again. The first time it was swiped, it came back declined. The salesperson tried swiping again and it indicated that I had $42.00 on the card. We did go ahead and use the card. For a $50.00 reward I was 'shorted ' $7.00. ( I was going contact visa regarding the first denial, however, when I called the number, I was advised there would be a fee for talking to them - needless to say, I immediately hung up rather than further decrease the card value. ''