SunTrust Bank Credit Card Complaint

Advertising and marketing

SunTrust Bank Credit card department,

Advertising and marketing Florida

i paid - for services i did not receive.i was repeatedly promised i would get a website that would be very profitable.i know this business never planned to provide the products or services promised me.

SunTrust Bank customer in Florida
Nov 03, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
In progress

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How SunTrust Bank handles Advertising and marketing complaints

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints12/20115/20128/201310/201411/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankAdvertising and marketing16.7%50.0%16.7%16.7%Closed with explanationClosed with monetary reliefClosed with reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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