Oliver Adjustment Co. Debt Collection Complaint

Medical Disclosure verification of debt not given enough info to verify debt

Oliver Adjustment Co. Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt Florida

I spoke with - at this company back on -/-/- around - regarding a medical bill in the amount of $390.00 for my son. After speaking with -, she advised me that she will reach out to - regarding submitting the claim to be paid and she also advised me that she will submit the information to the insurance and that I should follow back up in 30 days regarding the status. I followed up and was advised that they have not received a response yet. After a couple of months I received another letter on -/-/- from OAC which is the collection agency again regarding the bill. I then reach back out to the collection agency OAC trying to get the status on the claim and was advised by a representative that the claim had not been submitted to medicaid and that they would submit it. I have been reaching out to this company for almost a year offering my assistance in anyway possible while they kept informing me that they were submitting the bill to medicaid and come to find out, they never did. I 've been misled as well as lied to for months and all I asked of the staff at OAC was to submit the claim to - so that they could pay it before the timeframe expired which was a year from the date of service which was -/-/-. When I spoke with the supervisor - on -/-/- I expressed how dissatisfied I was with how the staff handled my account and he did not seem to care nor did he try to offer a resolution. The way the office handled my file was unjust and as a result of their negligence regarding submitting my claim to - in a timely manner, - will not pat the claim because a year has passed from the date of service. the names of the other individuals I spoke to in that office were : -, -, and -.

Oliver Adjustment Co. customer in Florida
Nov 03, 2015

* Source: CFPB Complaint Database

Oliver Adjustment Co. response to complaint:
Closed with explanation

Consumer disputes how Oliver Adjustment Co. handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more