Barclays Credit Card Complaint

Rewards

Barclays Credit card department,

Rewards Georgia

Barclaycard closed my account and took the earned points I had on my account with no explanation as to why. The accumulated points totaled -, with an approximate value of $15000.00. I received a letter stating that the account was closed in accordance with the terms and conditions of the Card Member Agreement. '' The letter never states which term or agreement was violated. I have never been late on my monthly payments or missed any payments. I made several phone calls to discuss this with no success. Each time I was told to mail a letter. Attached is the letter I mailed to - different addresses I was given by Barclaycard Customer Service.

Barclays customer in Georgia
Oct 30, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more