Empowerment Ventures, LLC Prepaid card department,
There 's multiple issues above that affected my abilityto use my RushCard such as the inability to view mytransactions, perform card to card transfers/movemoney from my RushGoal to my main account and deduct moneyfrom an ATM. The primary reason for these issues was dueto a " glitch '' with the website while performing an updateand scheduled maintenance. Consequently, I wassubject to temporary remove my direct deposit and amreceiving paper checks. Due to this change, I 'm now being charge $100.00 late fee from my rent.
Empowerment Ventures, LLC customer in Iowa
Oct 30, 2015
* Source: CFPB Complaint Database
Empowerment Ventures, LLC response to complaint:
In progress
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints