Portfolio Recovery Associates, Inc. Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

Portfolio Recovery Associates, Inc. Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt is not mine Florida

Debt collections services from Portfolio Recovery Services are constantly calling my phone number, which I have not given to anyone. They refuse to disclose who they are trying to contact ( when I return their call ), demanding I first answer their questions ( which I refuse to be compelled to do - as I see it as assisting them and acknowledgement of their illicit tactics ). I have explained that I alone live at this address, and that I have NO outstanding accounts ( my credit score is mid - 's ). I presume that they have linked this phone number to this address and are seeking someone who lived here in the past. In principal, I DO NOT give out information to unsolicited callers, especially those who, in essence, are holding me hostage with harassing phone calls as a means of generating income by collecting past due debt. As I pay my bills in a timely fashion and maintain good credit of my own, I feel especially violated. I 've repeatedly asked/demanded that they stop calling. They refuse to allow me to record the calls, aware that I intend to take legal action. In truth, I prefer that their tactics be exposed and they incur whatever fines they merit.

Portfolio Recovery Associates, Inc. customer in Florida
Oct 29, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Cont'd attempts collect debt not owed52.8%0.1%47.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
Help@portfoliorecovery.com
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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