NPS GROUP Debt Collection Complaint

Taking/threatening an illegal action threatened arrest/jail if do not pay

NPS GROUP Debt collection department,

I do not know Taking/threatening an illegal action Threatened arrest/jail if do not pay Kansas

NPS, - - -, continues to contact my cell phone. I have spoken with them once, whereas they refused to provide me with any information about who they were collecting for, but told me if I did n't send them $4000.00, I would be served with papers the following day. They would not verify the name of the credit or provide me with any information that this was a valid debt. I sent them a letter asking them to verify the debt and also to cease communications with me and anyone associated with me. I have not received verification of the debt and they have continued to call. Today, they called my office and when I told them I could not speak to them at work, they said " Find, we will contact your Human Resources and start garnishing your paycheck. '' They did then call my Human Resources but then hung up on them.

NPS GROUP customer in Kansas
Oct 29, 2015

* Source: CFPB Complaint Database

NPS GROUP response to complaint:
Untimely response

Created with Highcharts 4.2.3NPS GROUPComplaint HistoryComplaints12/20146/201510/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NPS GROUPTaking/threatening an illegal action100.0%Untimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking/threatening an illegal action3.4%9.3%5.7%1.5%79.6%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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