Synchrony Bank Credit Card Complaint

Synchrony Bank Credit card department,

Delinquent account Alabama

I have accounts with synchrony Lowes and Sam 's. I called synchrony bank beginning -/-/-. I have been ill for over the past year and one half. I got a little behind on my payments and called to make arrangements. I began making payments with the arrangements in -/-/-. I am very disappointed with Synchrony Bank. They have seemed to have put my account in collections. I am requesting that Synchrony work with me to pay them back. That is why I called in the first place. I tried to speak with a Customer Service Rep on -/-/- to no avail. I called the following phone number - to no avail. They said it is nothing they can do. I have - accounts the account numbers are - and -. Sams and Lowes. I am willing to pay back what I owe. I need a opportunity to do so. I can not pay it back all a once. I am still having health issues that I am trying to work thru. I have been a customer with GE Capital for a long time. It seems ever since Synchrony Bank took over for GE Capital that I have been having problems with my accounts. I need to be able to pay back my dept. I think if you reach out to a company and you are having problems you should be able to work something out. I have been a long time GE Capital customer. I would like to be able to make payments on these - accounts and set up a payment plan with Synchrony Bank and not some collection agency. I am very disappointed. I made first contact -/-/- and again -/-/- about my health problems. Synchrony Bank should work with me like GE Capital did. I would like for Synchrony to allow me to pay my dept. I have health problems and need time to pay them back. Not thru some collection agency, but thru Synchrony Bank directly. I need these accounts pulled from collections so that I may deal with Synchrony Bank