Synchrony Bank Delinquent Account Complaints

Review and analysis of over 10 complaints against Synchrony Bank

Synchrony Bank consumers have reported over 10 official complaints related to Delinquent account. Out of the 10 consumer complaints against Synchrony Bank, 50% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.

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New Delinquent Account Consumer Complaints


Synchrony Bank Credit card delinquent account

December 2, 2015 - I made - payments to Synchrony Belk Credit Card in -, not realizing - of them did not post for - payment. I kept receiving phone calls from -. - yesterday ( -/-/2015 and - today. I called the number and it was Synchrony bank for Belk. I explained my situation and hey credited my account. But seriously, 3 times in one day is enough, - is ridiculous. I work in an office environment and while my phone is on vibrate it still disturbs others. If this is Synchrony banks process they need to be informed of the consumers rights. ...

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Synchrony Bank Credit card delinquent account

November 7, 2015 - I was unable to make a payment to my Amazon.com Rewards Visa account due to their website not functioning in - 2013 and let Synchrony Bank know what happened, after I paid for my account, which was right after it was late and the website was functioning. I want them to correct my late payment with the credit bureaus. I have tried to contact them but they have do n't have an email, their website is down again, and they keep disconnecting me via telephone. Please ensure that the late payment is removed from my credit report? ...

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Synchrony Bank Credit card delinquent account

November 3, 2015 - I bought a sleep number bed -/-/-. My account was sold to different banks a couple times throughout the payout portion. I eventually fell behind, totally my fault. -/-/- I was contacted by a law office to collect the debt. I agreed to pay about $20.00 every two weeks. This has been over two years ago, and I called for my balance today. The original debt was $1200.00, I have paid over $1200.00 in the years I have been paying, but still owe about $2400.00. I called the attorney 's office and they informed me that my debt was $3600.00 when they got it. I pulled my credit repor...

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Synchrony Bank Credit card delinquent account

November 2, 2015 - I purchased furniture making use of a twelve-month, same as cash offer via Synchrony Financial ( formerly GE Money Bank or GE Capital ). I established a monthly recurring payment with my bank, which processes a payment to Synchrony in the amount of $150.00 on the - of each month. I received a statement from Synchrony indicating that they did not receive a payment from me in - or -. They applied a $25.00 late fee. After - phone calls with Synchrony ( - being escalated to a supervisor, - ), I was told that I had to fax proof of my payments to Synchrony. I obtained proof of ...

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Synchrony Bank Credit card delinquent account

October 29, 2015 - I have accounts with synchrony Lowes and Sam 's. I called synchrony bank beginning -/-/-. I have been ill for over the past year and one half. I got a little behind on my payments and called to make arrangements. I began making payments with the arrangements in -/-/-. I am very disappointed with Synchrony Bank. They have seemed to have put my account in collections. I am requesting that Synchrony work with me to pay them back. That is why I called in the first place. I tried to speak with a Customer Service Rep on -/-/- to no avail. I called the following phone number - to no...

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Synchrony Bank Credit card delinquent account

October 28, 2015 - -/-/-We opened our account a few years ago with Walmart. We paid consistently on our account until we lost our house -/-/-. We made contact with the credit card company ( synchrony bank ) and they said there was noting that they could help us with unless I had lost my Job. They called our house several times a day/night and would leave messages on our voice mail almost every time, they would also call my cell phone multiple times a day and leave messages on it. We started to get things back on track, then my father passed away -/-/-, again we made contact with them and again the...

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Synchrony Bank Credit card delinquent account

October 22, 2015 - Paypal is reporting inaccurate information on my credit report as to late payments from a credit card I had with them which is negatively effecting my credit. I have tried to dispute via the credit agencies in which Paypal is ignoring. I even contacted Paypal but they have yet to make any changes as they are looking into it. This is for a credit card that had a credit limit of $500.00 and was opened in -. ...

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Synchrony Bank Credit card delinquent account

October 19, 2015 - Synchrony Bank calls up to 10 times a day regarding a delinquent credit card account. ...

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Synchrony Bank Credit card delinquent account

October 7, 2015 - - has been calling me over - times every day, they say they are the Reauthorization Dept, I have paid the value pays but they continue to call me. At - point they had turned my account over to collections at -, so I then called them and made a payment to fix this issue. - continues to call. I make payments to my - credit card/Synchrony Bank and make more than the amount due monthly. My credit card is not behind in payments. I am making payments on this credit card, and payments to - - and to -. I am not behind on my bill! I am really tired of - telling me that I a...

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Synchrony Bank Credit card delinquent account

September 30, 2015 - I went to Walmart as I always do to get my weekly shopping done. I have a Walmart credit card through Synchrony Bank that I use all the time for this. I use this card and pay it off at the end of each month. The cashier informed me that the card does not work and is not good. This was very embarrassing, deplorable and shocking for me. Only then did I know that something was wrong and Synchrony had closed my account. After a lengthy conversation the Synchrony representative told me that a third party Debt Consolidation company had contact them and advised that I was in counseling with them and ...

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