Empowerment Ventures, LLC Prepaid Card Complaint

ID prepaid card Managing, opening, or closing account

Empowerment Ventures, LLC Prepaid card department,

ID prepaid card Managing, opening, or closing account Illinois

on - - 2015, I had $930.00 in my account, once I changed my password it disappeared. On - -, 2015 there was a credit to my account of $30.00 that I was never able to access. Ive spent over - hrs. total on hold over the past 2 1/2 weeks only to be hung up on. I care for my elderly mother who has -. I have a heart -. Ive foregone my medication in order to provide hers. My mother had to bounce checks on her bank account in order to pay utilities totaling over $200.00. This is a horror.

Empowerment Ventures, LLC customer in Illinois
Oct 28, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

Created with Highcharts 4.2.3Empowerment Ventures, LLCComplaint HistoryComplaints10/201511/201512/20151/20162/20163/20165/201611/20160255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Empowerment Ventures, LLCManaging, opening, or closing account3.7%0.7%95.6%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.6%53.7%16.6%8.9%20.0%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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