Enhanced Recovery Company, LLC Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Illinois

Enhanced Recovery Company showed up on my credit bearu I disputed it with the credit bearu. As it was for an old - account that was closed -/-/-. As I could no longer afford it and was told upon closing the deposits that would be applied to the account and closed. I contacted ERC and requested detail on why they where collecting the said it was for - old - accounts ( - lines - account ) this was sometime -/-/-. I told them I have never received a letter at all from them to dispute the collection and requested more details Some time goes by and -/-/2015 I contacted the collection agency again and they transferred me to the dispute department a woman by the name of - said that she had already placed a request in with - for a company of by account along with where the depsit was placed. She then told me the account also had - of early termination fees. I told her my account with - was past the early termination fee period and requested that she provide proof of my signed agreement and any recording they had from - authorizing such a


the account without the validation. I called -/-/2015 and spoke with a - who said that they just received the request on -/-/2015 and this was the first time they requested any info as it originally needed to be in writing when I told him that it I was told it was already requested he said that they had not. When I told him I want proof of all documentations as the letter I sent requested his response was we will only send you what we are legally required and that is just the statement not the originial signed agreements. A previous complaint was files under Case Number : - a agency responded that they would be supply the information of the signed contract and any and all recording in regards to the early termination fee to date nothing has been provided to me from the collection agency nor -. ERC removed the collection and all negative information from my report and it remained off my bureau for a couple months and now they have resubmitted the collection on all my CRA bureau as a new account as of - 2015. I am demanding that they remove all negative reports from all any of my credit bureaus as they they have failed to provide proof of the agreement.

Enhanced Recovery Company, LLC customer in Illinois
Oct 28, 2015

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

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Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

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