Quicken Loans Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Quicken Loans Mortgage department,

Conventional fixed mortgage Settlement process and costs Michigan

I am in the process of refinancing with quicken Ioans, it 's been over 45 days and still do not have a closing date. They keep giving me the run around and its been nothing but a headache.

Quicken Loans customer in Michigan
Oct 27, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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How Quicken Loans handles Settlement process and costs complaints

Created with Highcharts 4.2.3Quicken LoansComplaint HistoryComplaints2/20124/20125/20126/20128/201210/201211/201212/20121/20132/20134/20135/20136/20137/20138/20139/201310/201311/20131/20142/20143/20144/20145/20146/20147/20148/20149/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20152/20163/20164/20166/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Quicken LoansSettlement process and costs2.2%90.3%2.2%4.3%1.1%ClosedClosed with explanationClosed with monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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