Nationstar Mortgage Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Nationstar Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account North Carolina

Nationstar bought my mortgage from - - - and are refusing to honor my original contract with - - -. My - - - contract had me paying 1/2 my payment every two weeks .. this resulted in one full extra payment every year ( good ). However Nationstar says they are forbidden by a contract with - - from honoring that portion of my original contract. .. They have contracted with - - to process payments for them in that manor ( of which they charge an additional - a year to do ) ... .. ... I am still paying my payments every two weeks ( to honor my contractoral agreement ) .. but Nationstar is refusing to apply the full amount I pay to the acct. They are putting it into a SUSPENSE ACCT and only taking out what they say is my monthly payment ... which is resulting in them not applying the extra to the principle which is resulting them in charging me extra interest ... I have also contacted the Attorney General and am hoping that they criminally charge Nationstar as well for Embezzlement.

Nationstar Mortgage customer in North Carolina
Oct 25, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Consumer disputes how Nationstar Mortgage handled their complaint

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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