PNC Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

PNC Bank Bank account or service department,

Checking account Account opening, closing, or management Arizona

Please refer to the previous case with " Case number : - ''. I finally decided to close the PNC virtual wallet bank account for all the troubles that i have gone thru. But they keep on giving me hard times. 1 ) First they tried to charge me $25.00 as early termination fees - telling me that as i am closing the account in less than 180 days - they will do so ... even when it was well beyond 180 days of having this account. Later when i told them ... they did n't charged me anything like that. 2 ) Since - - 2015 - i am communicating to them to close the bank account. But they are arguing and wasting time and not doing what is needed. I told them that i have already moved my funds out and I want to close the account. Did repetitive follow ups but no +ve steps from their side to close the account. Further they once again charged me lower balance fees ( around $15.00 ) even when i told them long time back that this account needs to be closed.

PNC Bank customer in Arizona
Oct 24, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

Consumer disputes how PNC Bank handled their complaint

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