Bank of America Credit Card Complaint

Credit card protection / Debt protection

Bank of America Credit card department,

Credit card protection / Debt protection Pennsylvania

Bank of America has an option on their Automatic Payment web page that says in essence if my bill is over $1000.00 - do n't pay it. '' So you think you are setting up an automatic payment, when in reality you are actually telling the site to automatically not pay your bill. Then, when your bill is not paid, Bank of America charges you a $25.00 late fee. This seems like a deceptive business practice designed to trick people into missing payments in order to generate income for Bank of America.

Bank of America customer in Pennsylvania
Oct 23, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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