Amex Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Amex Debt collection department,

Credit card Communication tactics Frequent or repeated calls California

I was late with my payment due to my wife taking over the bills and not paying the balance. American Express has continued to call my parents at their own address at phone numbers that were never given to AME-. I do n't appreciate the utter embarrassment they have caused me in calling my parents regarding a past due balance. My finances are not my parents business nor anyone elses. I sure hope this complaint gets attention, as I will be follow up regarding this complaint. I want to see AME- forms of communication change, since the tactics they are using are very harassing to say the least.

Amex customer in California
Oct 22, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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